Refund Policy

Refund Policy for La Maison Beauté

 

At La Maison Beauté, we are committed to providing exceptional service and high-quality beauty treatments. We understand that there may be times when you may need a refund or wish to cancel your appointment. Please read our refund policy carefully:

 

Service Refunds

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• We do not offer refunds on services provided, as all treatments are personalized and carried out by trained professionals.

• In the event that you are dissatisfied with the result of your treatment, please notify us within 48 hours, and we will do our best to resolve the issue or offer a complimentary touch-up where applicable.

 

Product Refunds

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• If you are not satisfied with a product purchased from La Maison Beauté, we offer a refund or exchange within 7 days of purchase, provided the product is unused and in its original packaging.

• To request a refund or exchange, please bring your receipt or proof of purchase, and the product must be in its original, sealed condition.

 

Cancellations and Rescheduling

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• If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Appointments canceled within 24 hours of the scheduled time will incur a 50% charge of the booked service.

• No-show appointments will be charged the full amount for the service.

 

Late Arrivals

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• We strive to provide the best service for all our clients. If you arrive late for your appointment, we may not be able to provide the full service, and no refund will be given for the reduced treatment time.

 

Exceptional Circumstances

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• In exceptional cases, such as a serious illness or an unavoidable situation, we may offer a refund or reschedule the appointment, subject to management approval.

 

If you have any questions regarding our refund policy or need assistance, please don’t hesitate to contact us at info@lamaisonbeaute.com.au.

 

Thank you for choosing La Maison Beauté!